The City shall establish a volunteer reserves program for Hayward residents certified in Community Emergency Response Training (CERT). The reserves program shall include a regular training program and a leadership structure to communicate and coordinate with volunteers during emergencies.


The Fire Department has successfully established an active CERT program, which trains approximately 400 residents annually. In addition, the Department launched a NERT program in 2018 with the goal of training an additional 240 people. NERT is an abbreviated 4-hour curriculum for community groups.